Common questions and support documentation

• Your Guide to Run Categories
• Can a Beginner Use This App
• Understanding Your RunDNA Scores
• Recording your Run and Trusting Your Score
• How RunDNA Uses AI
• Understanding the Runner Diagram
• How to Record a Video for Analysis
• Can My Run Form Assessment Be Completed Anywhere?
• Understanding Your Progress Over Time
• Why Your Running Form Matters

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• How to Submit a Video for Analysis
• Troubleshooting Video Upload Issues
• How to Update Your Labs Tab (Set Your Main Report)
• Submitting a Bug Report
• Logging an Injury in the Labs Tab
• Notifications: Enabling & Troubleshooting
• Generating New Reports (New Run Form, RMS, Full Movement)
• Completing Your First Run Form & RMS Assessment
• Updating Your Runner Profile
• Device & App Compatibility Requirements

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• I Am Unable to Access My Account
• I Need to Change My Password
• Your Data & Privacy
• Age Requirements for Using RunDNA
• I Need to Make an Account
• I Need to Change My Email Address
• Managing Your Subscription